OK.
New phone for the first time in 10 years. I feel extremely stupid.
Old phone just died, couldn't even get it to turn on. I didn't want to pay for a new phone if I didn't have to (I liked my phone, it did everything I needed it to, which isn't much cuz I'm old). Everything was lost, contacts, messages, photos, everything. I was freaking out, bordering on crying.
I should've done this weeks ago when I thought it was on its' last leg, but again, I put the "pro" in procrastinate.
This 20-something named Beto took almost an hour and a half with me. Sweetest kid. Upgraded my phone for only an extra $2/month with 2 free tracker thingys. Took another 20 minutes moving some stuff around with my card and the display model to get all my photos back. Taught me how to get my contacts back. This kid had the patience of Job. (Our birthdays are only 2 days apart).
There were about 5 people in the store bitchin' about how horrible their store service is. I found it to be exceptional, I tipped Beto $10, and made sure everybody saw it.