There's this weird culture in our country where people get put in management/director positions and have never actually done the job of the people they're now in charge of leading, managing, etc.
Especially in IT... there are IT directors out there that moved from Finance (that's a common move for some reason - CFO to CIO/CTO), and have never deployed a server. Don't know what a switch is. Have never made a network cable. Yet they're responsible for an incredibly important department.
Security, reliability, costs... Making the wrong decisions (or lack of making decisions) could cost your company tons of money, or jobs (security breach and a gov't contractor? you may lose your contracts...).
Yet boards/CEO's have no problem putting these people in this position. They have no ability to determine their own employee's skill sets and knowledge. They can't actually hire/fire anyone with any just cause (related to the actual position) because they themselves have no idea what is involved or needed, or what is acceptable or not.
When it comes to evaluating employees, or potential employees, it starts and stops a behavioral questions and interviews.
Tell me about a time were someone did something at work you didn't like and how you handled it.
How about I tell you about the time someone completely jacked up their server by restarting it mid-DC promotion, with no backups, and I spent 3 hours saving their ass and everything came out perfect?
Oh. You already have no idea what I'm talking about? Yeah, well I told that guy to stop talking to me like that and that solved the problem. Does that now qualify me to work as a Sys admin in your department?
And for some reason, when I bring all this up, people just stare at me like I'm an alien. Like it's some sort of foreign and obscure notion that the people put in charge of departments actually understand what it is the department is doing, how, and why; or be able to pick up a project from someone and see it through.
And the people that make those decisions - well, they get whatever is coming to them for it. You put some finance person in charge of IT? You deserve your data breach, loss of data, etc.
I don't even know how people feel comfortable accepting those roles. I'd never feel comfortable being a CFO - good lord I'd be in so far over my head just hoping things somehow function on their own forever...