Guys, I am in desperate need of help, if you could please.
My previous attempts to solve this myself, have failed.
It all started a couple days ago. Completely out of the blue, I noticed that one by one, certain Windows components were either disappearing completely or not opening properly. I also noticed that the whole appearance of my Windows seemed to regress to an earlier, generic format or appearance. At first I thought a virus was wiping stuff out, then I began to wonder if I accidentally deleted an important Windows file or folder, or even accidentally un-installed a Windows component.
All of the following Windows programs are now completely gone from my PC iinexplicably, or they won't open properly : System Restore, Windows Media Player, Windows "Search", Internet Explorer, and MS Paint. And these are just the ones that I noticed. There could be more, and there seems to be more missing, I just can't figure out the names. Since they were all directly related to Windows, I began to suspect, maybe it wasn't actually a virus, but that something integral to Windows was inadvertently or accidentally removed from my PC.
So, this was the best response I could think of. I would re-install Internet Explorer. Then go to the Tools menu, and then Windows Update, like I normally would do for frequent updates. I figured if I could get that far, the Windows Update would detect all those Windows Components that I was now missing, and then offer to re-install them.
So, I first un-installed my Service Packs, since it seemed apparent I'd need to do that before re-installing IE. After re-installing IE, I go ahead and hit the Tools Menu, and then Windows Update. But I was shocked to see that it took me to a page that was literally completely blank. No error message - nothing indicating that the page no longer existed - just a totally blank white page.
This is the URL it brought me to -
http://windowsupdate.microsoft.com/windowsupdate/v6/default.aspx
This webpage had worked only a matter of days ago, when I last checked for updates.
And as I stated in a post above, it should still work, because it's supposed to be good through April 8th, 2014 - over a year from now.
So then I manually went to the Microsoft.com site to try to manually find the updates, and scroll down to Microsoft Updates and click on it - and same result - a totally blank page.
I really cannot afford to upgrade my OS.
And the only other alternative I could think of, is to re-install the OS completely. However, this PC was given to me by a friend, and neither of us has the original Windows CD. I actually have a Windows XP from a previous computer, but if I remember correctly, in order to install or re-install from the CD, you need the original serial number, which I don't have.
Any suggestions ?