• Welcome to BGO! We know you will have questions as you become familiar with the software. Please take a moment to read our New BGO User Guide which will give you a great start. If you have questions, post them in the Feedback and Tech Support Forum, or feel free to message any available Staff Member.

APOLOGIES FOR THE DOWN TIME

Washington Taylor beat Panthers

Om

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Apr 11, 2009
Messages
9,242
Reaction score
529
Points
269
Location
Montclair, VA

Virginia Tech


Long story short ...

Chat Room activity levels last evening overloaded our bandwidth limits and the hosts shut us down. Trying to get them to get us back online is not unlike trying to get the Fed to agree on a budget deal.

The Chat Rooms are temporarily down, but we are working on getting them back online as well. Will advise on that as soon as possible.

Again, apologies, and our word we are doing all in our power to ensure this doesn't happen again.
 

Snydershrugged

The Franchise Player
Joined
Nov 11, 2012
Messages
4,627
Reaction score
0
Points
0
Location
Charlotte NC


I admit to a little withdrawal this morning, but I made it through. thanks for all the hard works gents.
 

Burgundy Burner

The Commissioner
Joe Gibbs Club Member
Joined
Oct 1, 2009
Messages
24,094
Reaction score
361
Points
1,113
Location
Memphis, TN

Virginia

No big deal - things happen. Thanks for all of the hard work that you and the admins put into it each day.
 

Snydershrugged

The Franchise Player
Joined
Nov 11, 2012
Messages
4,627
Reaction score
0
Points
0
Location
Charlotte NC


I do have a minor suggestion for when things like this happen again. Would it be possible to just post a tweet from the BGO account informing whats going on? I wasnt sure if the error I was getting was from something on my end or if the site was down.

Just a thought and again, thanks for all the awesome work you guys do for us.
 

Neophyte

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Jun 30, 2009
Messages
8,698
Reaction score
315
Points
238
Location
Dallas


Great idea, Snyder. Should have thought of that this time and we will remember that going forward. Thanks for the suggestion.
 

Om

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Apr 11, 2009
Messages
9,242
Reaction score
529
Points
269
Location
Montclair, VA

Virginia Tech

The issue wasn't with the monthly allotment--we rarely dent that--but with real time demand on the server with the chatroom buzzing. We normally have a script in place to handle that, but the script was temporarily down.
 

tshile

Guest
Ah, I understand. That makes much more sense then. I thought you hit some monthly limit in bandwidth and they just shut you off.

Now you that you say that, I think we've had this conversation before... my memory isn't very good ;)
 

Elephant

The Commissioner
Joe Gibbs Club Member
Joined
Aug 1, 2009
Messages
24,946
Reaction score
530
Points
1,143

Florida State

The site was down?
 

Neophyte

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Jun 30, 2009
Messages
8,698
Reaction score
315
Points
238
Location
Dallas


An IT guy with bad memory?

Not good my friend.

Not good at all. ;)
It is much more common than you might think. Trust me.
 

tshile

Guest
An IT guy with bad memory?

Not good my friend.

Not good at all. ;)
It's not good, you're right. It's taken a few years to get to the point where it doesn't matter anymore.

I have to write down almost everything. If it's not in my calendar, notes, or tasks list it'll get forgotten about. :)
 

SC_RedskinsFan

The Starter
Joined
Jul 19, 2009
Messages
1,759
Reaction score
0
Points
0
Location
Wadsworth, Oh

Marine Corps

The issue wasn't with the monthly allotment--we rarely dent that--but with real time demand on the server with the chatroom buzzing. We normally have a script in place to handle that, but the script was temporarily down.
I have no clue what that means :whoknows:

Yall better get it fixed before we get to the Super Bowl this year or next!! :)
 

Special K

The Starter
BGO Ownership Group
Joined
Jul 17, 2009
Messages
1,624
Reaction score
36
Points
48
Location
CA

Towson

It's ok, I just figured I was banned... :laugh:
 

SkinsOrlando

I took the red pill
BGO Ownership Group
Joined
Dec 12, 2009
Messages
2,359
Reaction score
321
Points
83
Location
Orlando, FL

Kent State

I thought I got the ban hammer then I realized this isn't that other site where we have balls big enough to be men about things :p
 

fansince62

Guest
so the site itself doesn't have load balancers?

403 error message cued in that this was a server problem but not a loading issue.

denial of service anyone?

renegotiate your service level agreement!!!
 

Neophyte

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Jun 30, 2009
Messages
8,698
Reaction score
315
Points
238
Location
Dallas


It's a bit more complex than that, Al. I'm not sure a higher SLA would have resolved this one.
 

fansince62

Guest
It's a bit more complex than that, Al. I'm not sure a higher SLA would have resolved this one.
Neo -> I know there are technical issues. Just saying if you can contractually manage some service guarantees...all the better! like everything, of course, this gets to be a cost-benefit decision.

anywho.....kudos to whomever had to spend their night/day getting the vendor to troubleshoot and the BGO admin team itself.

cloud brother...go to the cloud!!!! try an IaaS solution that gives you max control while retaining quick provisioning/reconstitution capability worst case.
 

Om

Super Bowl MVP
Staff member
BGO Ownership Group
Joined
Apr 11, 2009
Messages
9,242
Reaction score
529
Points
269
Location
Montclair, VA

Virginia Tech

Sorry for the down time again. Apparently We got overrun by Bing and Google bots, to the point we exceeded our bandwidth allotment and got us temporarily shut down. The good folks at Hostgator are not able to tell exactly what attracted the swarm, but they have offered some friendly tips for "slowing them down" that we'll be sure to follow.

Meanwhile, please wash your dishes after eating. And no more spent Captain Morgan's bottles and Kit Kat wrappers under the couch.

Fricken' bugs.
 

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

Private conversations
Help Users
As we enjoy today's conversations, let's remember our dear friend 'Docsandy', Sandy Zier-Teitler, who would dearly love to be here with us today! We love and miss you Sandy ❤
    Top